Carpet & Rug Cleaning
Professional hot water extraction, deep stain removal, and deodorising for homes and businesses across Queenstown and Central Otago.
request_quoteGet a Free QuoteCarpet Cleaning Services
Whether it's a family home, a rental property, or a commercial space — we have the right solution.
Residential Cleaning
Deep carpet cleaning for family homes. Removes stains, odours, allergens and embedded dirt using our eco-friendly Number One formula. Safe for children and pets.
Commercial Cleaning
Offices, hotels, Airbnbs, and retail spaces. Regular schedules and bulk pricing available. Minimal downtime — we work around your business hours.
Rental & End-of-Tenancy
Get your bond back with a professional carpet clean. We provide receipts and before/after photos for property managers. Fast turnaround for move-out deadlines.
Why Choose True Revive Xpert
Professional equipment, eco-friendly products, and local expertise.
NZ Owned & Operated
Locally owned and operated, serving Queenstown, Wanaka, Cromwell and all of Central Otago. We understand local conditions and carpet types.
Number One Formula
Our proprietary cleaning formula — biodegradable, non-toxic, and strong enough for commercial use while safe for families and pets.
Pet-Safe & Non-Toxic
No harsh chemicals. Our products are safe for children, pets, and the environment. No unpleasant fumes or residue left behind in your home.
Eco-Friendly Products
Biodegradable cleaning agents that break down naturally. We care about the pristine Central Otago environment as much as we care about your carpets.
Dry in About an Hour
Our professional extraction method uses less water and higher suction than rental machines. Carpets dry fast — typically within 1-2 hours.
Common Carpet Concerns
We solve the problems that frustrate homeowners and property managers.
Pet Odours & Stains
Pet accidents penetrate deep into carpet fibres and underlay. Our Number One formula breaks down biological compounds at the source rather than masking the smell.
Food & Drink Spills
Red wine, coffee, grease — common in Queenstown holiday homes. We treat each stain type with the right solution before the full extraction clean.
Dust & Allergens
Carpets act as filters, trapping dust, pollen, and allergens. Deep extraction removes these irritants, improving indoor air quality for your family.
High-Traffic Wear
Hallways, stairs, and living areas develop visible wear patterns. We restore fibre loft and remove the embedded grime that accelerates carpet deterioration.
Our Cleaning Process
From inspection to final groom — here is how we deliver outstanding results.
Pre-Inspection
We assess carpet type, fibre content, and condition. Different carpets need different approaches — wool, synthetic, and blends each require specific care.
Pre-Treatment
Number One professional formula is applied to break down stains and loosen embedded dirt before extraction begins.
Hot Water Extraction
Truck-mounted extraction equipment injects hot water and cleaning solution deep into carpet fibres, then immediately extracts it along with dirt, allergens, and bacteria.
Grooming & Dry
Carpet fibres are groomed to restore uniform appearance. Most carpets are dry and ready to walk on within 1-2 hours.
Pre-Inspection
We assess carpet type, fibre content, and condition. Different carpets need different approaches — wool, synthetic, and blends each require specific care.
Pre-Treatment
Number One professional formula is applied to break down stains and loosen embedded dirt before extraction begins.
Hot Water Extraction
Truck-mounted extraction equipment injects hot water and cleaning solution deep into carpet fibres, then immediately extracts it along with dirt, allergens, and bacteria.
Grooming & Dry
Carpet fibres are groomed to restore uniform appearance. Most carpets are dry and ready to walk on within 1-2 hours.
Before & After
Real carpet cleaning results from around Central Otago.
Carpet Cleaning FAQ
Is carpet cleaning safe for pets?expand_more
Yes. We use the Number One professional formula which is non-toxic, biodegradable, and completely safe for pets and children. There are no harsh chemicals or strong solvent smells. We recommend keeping pets off the carpet while it is wet — typically 2–4 hours — and everything is completely safe once dry.
How long does carpet cleaning take to dry?expand_more
Because we use a Very Low Moisture (VLM) encapsulation system instead of old-style steam cleaning, carpets are usually dry in just 30–45 minutes — often you can walk on them almost straight away. Exact time depends on carpet thickness, humidity, and ventilation; opening windows or running fans makes it even quicker. No soaking, no long waits, and no wicking of stains back to the surface as it dries.
How often should I have my carpets professionally cleaned?expand_more
For most households we recommend a professional clean every 12 months. Homes with pets, young children, or allergy sufferers benefit from cleaning every 6 months. High-traffic areas like hallways and living rooms may need more frequent attention. Regular vacuuming between cleans helps maintain results.
Do you move furniture before cleaning?expand_more
We move light furniture such as chairs and coffee tables as part of the service. We ask that you move heavier items like beds, wardrobes, and large sofas before we arrive if you want those areas cleaned underneath. Let us know when booking and we can advise on the best preparation.
What areas do you service?expand_more
We service Queenstown, Wanaka, Cromwell, Alexandra, Clyde, and the wider Central Otago region. If you are unsure whether we cover your location, give us a call at 0290 4502 709 or email job@truerevivexpert.nz and we will confirm.
Can you remove pet odours from carpets?expand_more
Yes. Our Number One formula is specifically effective at breaking down the organic compounds that cause pet odours, including urine. For heavily affected areas, we may recommend a pre-treatment soak before the main clean. In severe cases, the underlay may also need treatment or replacement — we will advise honestly after inspecting the area.
What our carpet cleaning customers say
Brandon
Stain Removal
"Carpet CPR was outstanding! We recently got a large dog that urinated on the carpets her first night with us. Ivan got in touch right away, was upfront and honest, and his pricing is fair. Do it once, do it right."
Dipesh Singh
Commercial Cleaning
"Amazing results. Thank you for coming on short notice. The level of professionalism, responsiveness and results made me call you again and again to perform the carpet and upholstery cleaning of our Hotel. Highly recommended."
Jordan Lewis
Stain Removal
"Absolutely blown away with the level of professionalism and results from the team. From the minute I reached out with a nasty red wine stain on my carpet, Ivan was with me within the hour working their magic which completely removed it."
Natalie Ferrari
Furniture Cleaning
"Amazing! So friendly and got my white couches looking good as new. Will be using again for sure!"
Megan Hutton
Flood Restoration
"We had a fire in our rental home and although the fire itself didn't reach our lounge furniture, the damage from the smoke and water left us believing we would have to throw the whole suite away. After talking to Ivan and his team they were upfront and honest, professional, thorough and extremely knowledgeable. We are so pleased and will 100% use them again."
Abhishek Hari
Carpet Cleaning
"Ivan is a pleasure to deal with. Very professional, great customer service and affordable prices. The best in Queenstown. I would highly recommend him."
Want to learn more? Read our complete guide to carpet maintenance.
Ready for Fresh, Clean Carpets?
Book your professional carpet clean today. Same-week availability across Queenstown and Central Otago.